WHY SHOULD I UPGRADE?
The regulations our clients need to comply with are constantly evolving. This new version incorporates the latest updates as well as the latest trends to remain compliant with current regulations as well as to accelerate compliance with future requirements. This version is also our most reliable and user-friendly version to date.
WHAT ARE THE NEW FEATURES AND FUNCTIONALITIES?
You will find a comprehensive list of functionalities in the release notes, but in a nutshell, this version is DSCSA ready and includes a completely revamped verification module. It also provides more and smarter APIs to improve connectivity with ERPs and other systems.
- Better integration with other OPTEL products
- Better interoperability between trading partners using GS1 standards
- Many more APIs to exchange with your ERP and ecosystem
- More efficient and more intuitive user interface to get the information you need faster
- Smarter master data and trading partner connections
- Better workflow to enable more agile and reliable business processes
- Best-in-class product verification with VRS compatibility and digital link
- Enhanced security standards, including SOC 2 certification
WHEN WILL THE SWITCH TO THE NEW UI TAKE PLACE? WILL IT BE DONE OVERNIGHT, OR WILL IT BE A PHASED APPROACH?
At OPTEL, we let you decide when you get an update. You remain in the driver’s seat all the way! Simply tell us when you would like to make the switch.
WOULD THE CLIENT REQUIRE ANY FORM OF GUIDANCE/TRAINING?
We work very hard to make our software as intuitive as possible, and we believe you will be able to learn it and use it in no time at all. That being said, we have a new training program that includes remote learning, and we will always be there to support you so you get the most out of OPTEL’s L4 software.
WHAT IS THE EXACT DATE TO SWITCH FROM THE OLD NOMENCLATURE TO THE NEW ONE WITH CLIENTS?
This is to be confirmed based on the NFI.
HOW IMPORTANT IS IT THAT I UPGRADE?
With OPTEL, you choose when to upgrade. It is your data to control; we only facilitate it and enable you to make the most of it. This new version is full of new added value:
- Regulatory compliance
- Performance
- Most up-to-date features
- Saves time and trouble later
HAS IT BEEN FULLY TESTED?
For the past 18 years, OPTEL’s L4 software has passed the most stringent validation, audit and certification processes. This product is subject to a complete automated regression test on a daily basis as well as additional internal and external tests and validations.
HOW LONG WILL THE UPGRADE TAKE?
Upgrades are specific to the user and vary depending on the number of connections and locations.
WILL THE UPGRADED VERSION HAVE A HIGHER LEVEL OF SECURITY?
OPTEL’s L4 software is now SOC 2 compliant. It includes the most up-to-date and secure processes and practices.
IS THERE ANY IMPROVEMENT REGARDING THE UI AND UX ?
OPTEL continually strives to improve the user experience, so we’ve included several improvements to the UI in this new version. We have made great efforts to ensure continuity, however, which means that with the exception of the color scheme, the changes are not radical. Because we are always trying to improve, we welcome any and all suggestions from our user community.
WILL SUPPORT FOR OLDER LEGACY VERSIONS CONTINUE?
Because you always remain in control of your data, it is up to you to decide when you get the upgrade. In the meantime, we will continue to support previous versions.
IS THE UPGRADE FREE?
Upgrades are always free.
WILL THE UPGRADE AFFECT ANY APIS OR THE DATA EXCHANGE WITH OUR ERP?
OPTEL’s L4 software includes additional APIs and extends the existing one. It is FULLY backward compatible. This means no disruption to your existing processes or infrastructure.
